Your personal data matters to us. This page explains in plain English what information Kokozina collects, why we collect it, and how we keep it secure.
Kokozina manages your personal data based on six core principles.
Every data transmission is protected by SSL 256-bit encryption. No one can intercept your password or banking details in transit.
Kokozina never sells or rents your personal information to advertisers or any third party.
You can request deletion of all your data at any time. We will process the request within 30 days.
We are fully transparent about which cookies are used and why. You have the option to disable non-essential cookies.
Kokozina only collects the information genuinely needed to provide its services. No unnecessary data is ever requested.
In the event of a security breach, affected users will be notified by SMS and email within 72 hours.
Kokozina's Privacy Policy is a commitment between us and you — a promise to keep your data safe. This page is written in plain, straightforward language so anyone can read and understand it. At Kokozina, we believe transparency is the strongest form of security.
Kokozina only collects information that is necessary to provide our services. The different types of data we collect are outlined below.
| Data Type | Example | Collection point | Requirements |
|---|---|---|---|
| Identifying | Name, date of birth, NID | Registration & KYC | Mandatory |
| Contact | Mobile number, email | Registration | Mandatory |
| Financial | Mobile Banking Number | First transaction | Mandatory |
| Device | IP, browser, OS | While Using the Site | Automatic |
| Usage-Related | Pages visited, bet history | While Using the Site | Automatic |
| Location | Country/Region (Approximate) | Derived from IP | Optional |
Kokozina never collects highly sensitive financial information such as your full bank card number, online banking password, or mobile banking PIN.
Every piece of data collected has a specific purpose. Kokozina never collects data without a reason.
Account management: Your identity and contact details are used for registration, login, KYC verification, and account security.
Financial Transaction Processing: Financial information is used to verify deposits and withdrawals and to prevent fraud.
Service improvement: Kokozina analyzes which games are most popular and which pages have issues in order to improve our services.
Personalized Offers: Usage data is used to show you relevant bonuses and promotions tailored to your preferences.
Legal Obligation: Data required to fulfil legal obligations from government or regulatory bodies is retained accordingly.
Customer Support: Our support team can view your account information to resolve issues quickly — but they cannot make any changes to it.
Kokozina follows the highest industry standards for data protection — covering not just technical safeguards, but institutional security measures as well.
SSL/TLS 256-bit encryption, firewalls, data masking, two-factor authentication, and automated security scanning.
Regular staff security training, data access restricted to authorized personnel only, and strict internal audits.
Password Hashing: Your password is never stored in plain text — only a bcrypt hash is saved.
Server security: Data servers are housed in geographically secure data centers and backed up on a regular basis.
Penetration Testing: External security experts conduct system audits every three months.
Kokozina does not sell your data. However, limited information may need to be shared in certain specific circumstances.
Payment Partner: Only the payment details necessary to process transactions are shared with bKash, Nagad, and Rocket.
Game provider: During gameplay, only your player ID and bet details are shared with the game provider — never your name or mobile number.
Legal Authorities: We may be required to disclose data under a court order or legal investigation — never otherwise.
Advertisers: Kokozina does not share personal data with advertisers. When ads are displayed, only anonymous statistics are used.
All third parties with whom Kokozina shares data are bound by strict confidentiality agreements and required to maintain the same security standards.
Kokozina uses cookies to improve site functionality. Cookies are small text files stored in your browser.
Essential Cookies: These are used to maintain active login sessions and ensure security — they cannot be disabled.
Performance Cookies: Used to identify slow-loading sections of the site — anonymous data only, with no personal identification.
Preference Cookies: Used to remember your language, theme, and other preferences — you can disable these at any time.
Analytics cookies: For statistics on which games are most played — fully anonymized.
Every registered user on Kokozina has the following rights regarding their personal data.
You can request to view the information we hold about you.
You can request corrections if any of your information is inaccurate.
Under certain conditions, you can request that all of your data be permanently deleted.
In certain cases, you can request that we stop processing your data.
You can export your data in a machine-readable format.
You can report any privacy violations directly to us.
To exercise any of your rights, email us at support@kokozina.com or reach out via live chat. We will respond within 30 days.
Kokozina does not retain data longer than necessary. Your information is kept only for as long as your account remains active.
Account Information: Retained for as long as your account is active. Deleted within 90 days of account closure.
Transaction history: Retained for 5 years for legal compliance — this is a statutory obligation.
Cookie & Session Data: Automatically deleted after the session ends or after a maximum of 30 days.
Support chat: Archived 2 years after the issue is resolved.
Kokozina is not intended for anyone under the age of 18. We take every precaution to prevent minors from gaining access.
No one under the age of 18 can register — age is verified automatically.
If a minor's data is collected by mistake, it is immediately deleted and the account is closed.
If you have concerns, parents can contact support@kokozina.com — we will act promptly.
Kokozina may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated, and significant changes will be notified via SMS.
A summary of the updated policy will be shown on your first login after any changes.
For any questions: privacy@kokozina.com Or let us know via live chat.
All previous versions of the Privacy Policy are available upon request.
Your data is secure, your transactions are safe, and our service is in your language. Join the Kokozina family today.