If a match is cancelled or permanently abandoned midway due to natural causes, Kokozina will generally void those bets Refund — meaning your full stake is returned to your wallet. However, there are some variations depending on the situation:
- If cancelled before the match starts: The full bet amount is instantly refunded to your wallet.
- After a specified over or minute has passed: If a match has completed at least 5 overs (cricket) or 45 minutes (football), bets may be settled based on the result at that point.
- If Rescheduled: If a match is rescheduled to a new date, the bet generally remains valid, though specific market terms may apply.
Refunds are generally processed Within 4–24 hours to your wallet. For more details, Help Center View.
There are a few common reasons an account gets locked — too many incorrect password attempts, detection of suspicious activity, or missing verification documents. Follow the steps below:
⚠️ For your security, Kokozina staff will never ask for your password over the phone.
Kokozina offers 5 main types of slot games:
Tip for beginners: Start with classic slots or try demo mode first. New Games You'll find a full list of all slots on the page.
Kokozina offers two types of free benefits:
Daily Check-In Bonus: Log in to your account every day to claim your daily check-in bonus. Click the "Today's Bonus" button on your dashboard — your rewards increase with each consecutive day you check in. Log in 7 days in a row to unlock a special reward.
Free Spins: There are generally three ways to receive it:
- Automatically triggered on a specific slot game after a set number of spins.
- Added to your account as part of a promotional offer — Promotions Check the page regularly.
- VIP Points can be redeemed for free spins.
Free spins typically expire within 24–72 hours. Make sure to use them before they run out.
An accumulator (or parlay bet) combines multiple bets on a single slip. The odds of each selection are multiplied together to form the total payout — so even a small stake can lead to a big win.
Here's how:
Important: If any single selection loses, the entire accumulator is lost. A minimum of 2 selections is required. Minimum stake is ৳50.
Kokozina is optimised for mobile browsers. If you run into issues, try the following steps one by one:
If none of the above works, Help Center Include a screenshot, along with your device model and browser version, for a faster resolution.
The minimum bet amount on Kokozina varies by game type:
| Game Type | Minimum Bet | Maximum Bet |
|---|---|---|
| Sports Betting (Single) | ৳20 | ৳1,00,000 |
| Accumulator Bet | ৳50 | ৳50,000 |
| Slot Games | ৳10 | ৳20,000 |
| Live Casino | ৳50 | ৳5,00,000 |
| Crash Game | ৳20 | ৳30,000 |
If you're new, start with smaller bets. Responsible Gaming follow the instructions.